ㆍDialogue

Pizza Delivery

Employee: Hello. Can I take your order?

Customer: Yes. I'd like a large pepperoni pizza with mushrooms and green                peppers.

Employee: Would you like anything else?

Customer: Well, wait. Uh, can I make that a half-and-half pizza?

Employee: Sure. What would you like on each half?

Customer: Uh, what toppings do you have?

Employee: Well, we have Italian sausage, ham, mushrooms, onions, pineapple, black                olives, green peppers, bacon, tomatoes, shrimp, clams, and squid.

Customer: Shrimp, clams, and squid!? What kind of pizza is that?

Employee: Uh, the manager spent some time overseas. [Oh.], and thinks his            new seafood pizza will be a hit with customers, but to be honest, the                  "Swimmer's Special," as he calls it, is an acquired taste.

Customer: Uh, I'll pass on the "Sink or Swim" special, but I'll have pepperoni and                mushrooms on one half and green peppers and Italian sausage on the other.             Oh, and could I get extra cheese on that pizza?

Employee: Alright. Would you care for any bread sticks or beverage with               your order? [Well... I don't know.] Actually, we have a Friday night special             going on right now [Oh!], and if you order any large pizza and drink, we'll             throw in a free order of bread sticks, plus a three dollar                               coupon for use with your next pizza order.

Customer: Huh, sure, why not. And what drink comes with the pizza?

Employee: Either apple or orange juice.

Customer: I'll take orange juice.

Employee: Okay. Your total comes to fifteen nineteen, which includes tax. [Okay.] And             could I have your name?

Customer: Uh, yeah, Jay Han.

Employee: Huh? Did you say "Jay Hand"?

Customer: No, it's "Han." Actually, it's a Korean name, but many people have difficulty            making it out. Hey, maybe I SHOULD change my name to "Hand."

Employee: Ah, names are important; don't change it. [Okay.] Oh, and your address and            telephone number?

Customer: It's 1340 South 16 East, and the phone number is 340-1870                             (three-four-zero-eighteen, seventy).

Employee: Okay. Let me repeat your order. A large half-and-half pizza. [Okay.] One                half with pepperoni [Yeah.] and mushrooms and the other with Italian                   sausage and green peppers. [Yeah.] Orange juice and your free order of                 bread sticks. Jan "Han," not "Hand," [Yeah, that's right.] at 1340 South 16              East, 340-1817. Is that correct?

Customer: Everything except for the phone number. It's 1870, not 1817.

Employee: Alright. Thanks for your order. It should arrive at your                                  doorstep in 30 minutes or less, or you'll receive a free small                            pizza with your next order.

Customer: Great. Thanks.

ㆍWorksheet #1 (fill in the blanks)

Pizza Delivery

Employee: Hello. Can I take your (1)_________________?

Customer: Yes. I'd like a large pepperoni pizza with (2)_________________ and green                peppers.

Employee: Would you like anything else?

Customer: Well, wait. Uh, can I make that a half-and-half pizza?

Employee: Sure. What would you like on each half?

Customer: Uh, what (3)_________________ do you have?

Employee: Well, we have Italian sausage, ham, mushrooms, onions, pineapple, black                (4)________________, green peppers, bacon, tomatoes, shrimp, clams, and squid.

Customer: Shrimp, clams, and squid!? What kind of pizza is that?

Employee: Uh, the manager spent some time (5)_________________ [Oh.], and thinks his            new seafood pizza will be a hit with customers, but to be honest, the                  "Swimmer's Special," as he calls it, is an (6)_________________ taste.

Customer: Uh, I'll pass on the "Sink or Swim" special, but I'll have pepperoni and                mushrooms on one half and green peppers and Italian sausage on the other.             Oh, and could I get extra cheese on that pizza?

Employee: Alright. Would you care for any bread sticks or (7)_________________ with               your order? [Well... I don't know.] Actually, we have a Friday night special             going on right now [Oh!], and if you order any large pizza and drink, we'll             throw in a free order of bread sticks, plus a three dollar                               (8)_________________ for use with your next pizza order.

Customer: Huh, sure, why not. And what drink comes with the pizza?

Employee: Either apple or orange juice.

Customer: I'll take orange juice.

Employee: Okay. Your total comes to fifteen nineteen, which includes tax. [Okay.] And             could I have your name?

Customer: Uh, yeah, Jay Han.

Employee: Huh? Did you say "Jay Hand"?

Customer: No, it's "Han." Actually, it's a Korean name, but many people have difficulty            making it out. Hey, maybe I SHOULD change my name to "Hand."

Employee: Ah, names are important; don't change it. [Okay.] Oh, and your address and            telephone number?

Customer: It's 1340 South 16 East, and the phone number is 340-1870                             (three-four-zero-eighteen, seventy).

Employee: Okay. Let me repeat your order. A large half-and-half pizza. [Okay.] One                half with pepperoni [Yeah.] and mushrooms and the other with Italian                   sausage and green peppers. [Yeah.] Orange juice and your free order of                 bread sticks. Jan "Han," not "Hand," [Yeah, that's right.] at 1340 South 16              East, 340-1817. Is that correct?

Customer: Everything (9)_________________ for the phone number. It's 1870, not 1817.

Employee: Alright. Thanks for your order. It should arrive at your                                  (10)_________________ in 30 minutes or less, or you'll receive a free small               pizza with your next order.

Customer: Great. Thanks.

ㆍWall Chart (this will be attached on the board during main activity)

Pizza Delivery

Employee: Hello. Can I take your (1)_________________?

Customer: Yes. I'd like a large pepperoni pizza with (2)_________________ and green                peppers.

Employee: Would you like anything else?

Customer: Well, wait. Uh, can I make that a half-and-half pizza?

Employee: Sure. What would you like on each half?

Customer: Uh, what (3)_________________ do you have?

Employee: Well, we have Italian sausage, ham, mushrooms, onions, pineapple, black                (4)________________, green peppers, bacon, tomatoes, shrimp, clams, and squid.

Customer: Shrimp, clams, and squid!? What kind of pizza is that?

Employee: Uh, the manager spent some time (5)_________________ [Oh.], and thinks his            new seafood pizza will be a hit with customers, but to be honest, the                  "Swimmer's Special," as he calls it, is an (6)_________________ taste.

Customer: Uh, I'll pass on the "Sink or Swim" special, but I'll have pepperoni and                mushrooms on one half and green peppers and Italian sausage on the other.             Oh, and could I get extra cheese on that pizza?

Employee: Alright. Would you care for any bread sticks or (7)_________________ with               your order? [Well... I don't know.] Actually, we have a Friday night special             going on right now [Oh!], and if you order any large pizza and drink, we'll             throw in a free order of bread sticks, plus a three dollar                               (8)_________________ for use with your next pizza order.

Customer: Huh, sure, why not. And what drink comes with the pizza?

Employee: Either apple or orange juice.

Customer: I'll take orange juice.

Employee: Okay. Your total comes to fifteen nineteen, which includes tax. [Okay.] And             could I have your name?

Customer: Uh, yeah, Jay Han.

Employee: Huh? Did you say "Jay Hand"?

Customer: No, it's "Han." Actually, it's a Korean name, but many people have difficulty            making it out. Hey, maybe I SHOULD change my name to "Hand."

Employee: Ah, names are important; don't change it. [Okay.] Oh, and your address and            telephone number?

Customer: It's 1340 South 16 East, and the phone number is 340-1870                             (three-four-zero-eighteen, seventy).

Employee: Okay. Let me repeat your order. A large half-and-half pizza. [Okay.] One                half with pepperoni [Yeah.] and mushrooms and the other with Italian                   sausage and green peppers. [Yeah.] Orange juice and your free order of                 bread sticks. Jan "Han," not "Hand," [Yeah, that's right.] at 1340 South 16              East, 340-1817. Is that correct?

Customer: Everything (9)_________________ for the phone number. It's 1870, not 1817.

Employee: Alright. Thanks for your order. It should arrive at your                                  (10)_________________ in 30 minutes or less, or you'll receive a free small               pizza with your next order.

Customer: Great. Thanks.

ㆍWorksheet #2

Answer the Questions

1. Which topping is NOT mentioned as one available from this pizza shop? (    )

A. bacon

B. mushrooms

C. Italian chicken

2. What pizza does the man finally order? (    )

A. pepperoni and green peppers on one half and Italian sausage and black olives       on the other

B. pepperoni and Italian sausage on one half and green peppers and bacon on the       other

C. pepperoni and mushrooms on one half and green peppers and Italian sausage        on the other

3. What else does the man order with his pizza? (    )

A. a salad and orange juice

B. bread sticks and a beverage

C. a drink and chicken sticks

4. What was the total of his order? (    )

A. $15.19

B. $15.90

C. $15.99

5. What is the man's telephone number and address? (    )

A. 3040 South 60 East at 340-1870

B. 1314 South 16 East at 340-1870

C. 1340 South 16 East at 340-1870

ㆍWorksheet #3

Discussion (In Groups)

1. Talk about your experiences similar to the dialogue.

(Be careful of the tense when toy talk about your experiences)

- Are there any toppings or pizza styles unique to your country (e.g., seafood pizza       with clams and squid which you can find in Japan)?

- Is there a charge for pizza delivery and is giving a tip customary in your country?

- Have you ever made your own pizza? If so, what do you put on your pizza?